Product / Medtrail Technologies
Six internal products for a clinic-pharmacy network
Dispensary app, POS, logistics, audit, ordering and LMS
2019 – 2021By Chirag DoshiProject notes
- 6
- Products shipped
- ₹25Cr
- Annual GMV supported
- −33%
- Logistics cost
The short version
Owned end-to-end product for the digital tools running a 120-store doctor-clinic pharmacy network.
The challenge
Clinic dispensaries in low-connectivity environments had no real-time inventory, margin or fulfilment visibility, and last-mile delivery was manual.
The work behind it
- Smart Dispensaries app for doctors: real-time inventory, margin visibility and prescription fulfilment across 120 clinics.
- Clinic POS designed for low connectivity — billing, inventory deduction and patient receipts.
- Rider logistics app with route-optimised pickup and delivery plus digital handshake at drop-off.
- Field audit app with variance flagging — pilferage under 1%, audit time halved.
- AI-assisted 9-Box order-placement portal for zero stock-outs and an optimum 0.6:1 inventory ratio; centralised master data for 2.5 lakh+ SKUs.
What changed
- Network scaled to ₹25Cr annual GMV with 95% customer satisfaction.
- Route optimisation cut workforce and logistics cost by 33%.