THE PERSON BEHIND THE WORK

A career in chapters.
A habit of building.

I’m Chirag. An engineer by education, an operator by experience, and a builder by curiosity.

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Portrait of Chirag Doshi
01

2009—2015

An engineer, out in the field.

I studied mechanical engineering at VNIT Nagpur, where our team won the fastest Formula car award at SUPRA SAE India. My first professional chapter was at General Motors: service operations, dealer networks and the everyday work of keeping customers moving.

02

2015—2019

From running a market to starting a brand.

At OYO, I moved from Business Development Manager to Micro Market CEO and owned the CyberHub market P&L. Then came TOIKIT: a public-hygiene brand I founded, taking seven products through development, branding and distribution, including a launch on the Mumbai Rajdhani Express.

03

2019—2025

Healthcare, at operating scale.

At Medtrail and PharmEasy, my work connected business ownership with the products behind it: clinic platforms, prescription digitisation, retail operations and hospital supply chains. I launched PharmEasyOne across 27 cities, led the quick-commerce launch with Swiggy Instamart and owned Aknamed’s ₹80Cr+ monthly P&L.

04

2025—2026

A year back in the classroom.

I completed the full-time, one-year PGPX at IIM Ahmedabad, receiving the Academic Merit Award and Exit Scholarship for finishing in the top 5% of the batch. A new chapter in a career that has moved between engineering, entrepreneurship, operations and product.

05

NOW

Putting AI to work.

Today, I lead AI transformation at M3M, working across three group companies. That includes helping teams adopt GenAI and building tools such as a land-deal evaluation engine. Alongside that work, I take on select advisory conversations and keep building small experiments of my own.

THREE LINES I COME BACK TO

“Never miss a train, even if you don't have a ticket.”
a line from a film, remembered better than the film
“The answer to every fear is action.”
folk wisdom; Dale Carnegie said it longer
“You can't manage what you can't measure.”
usually credited to Drucker — he never said it, and I use it anyway

THE FULL PICTURE

Experience, in detail.

  1. Leading enterprise-wide business transformation and AI strategy across M3M Group — redesigning workflows, governance and decision processes with business and functional leaders.

    • Lead enterprise-wide business transformation and AI strategy across M3M Group, redesigning workflows, governance and decision processes with business and functional leaders.
    • Scaled generative AI adoption across 23 departments and three group companies; deployed a single enterprise GenAI platform for 300+ users.
    • Designed enterprise AI capability-building programmes and workflow-automation training, enabling teams to build AI-enabled solutions independently.
    • Built an AI-powered land-deal evaluation engine covering zoning, policy checks, development mix and cash-flow, IRR and NPV scenarios; a two-day manual process now runs in under five minutes and supports 50+ deal evaluations a month.

RECOGNITION

  • President's Award, General Motors — dealer performance and business growth; upgraded 4 dealers to Grand Master within a year
  • Promoted from BD Manager to Micro Market CEO in 5 months at OYO; ranked #2 of 53 MM CEOs for two consecutive quarters
  • Promoted from AVP to VP Operations within 10 months at Medtrail
  • IIM Ahmedabad Academic Merit Award and Exit Scholarship (top 5% of the batch)
  • Fastest Formula car, SUPRA SAE India; 2nd at the Oxford Find Out quiz

THE TOOLKIT

Business & P&L
P&L management & resource allocationBusiness strategy & executionOperating-model designKPI frameworks & operating reviewsMarket expansion & operational readinessStrategic partnershipsIndia & regional operationsExecutive stakeholder managementTeam building & leadership developmentCross-functional leadership
AI & transformation
Enterprise AI adoptionAI-enabled business transformationAI workflow design & automationProcess improvement & automationPrompt engineeringDecision-support tools
Product
0→1 launchesBusiness cases & BRDsB2B / SaaS platformsThird-party integrationsAnalytics dashboards
Tools
GenAI platformsExcel / financial modelsSQLWMS / ERPLeadsquaredClickUpNotion

There’s more detail in the work.

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A GOOD CONVERSATION IS A GOOD START

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